After receiving royalty payments from Statoil since 2011, we received no payment in December 2014. We called Customer Relations, and left several messages. The calls were never returned. We emailed Statoil Customer Relations and finally received a reply that we would not get any royalty payments for at least another year, until the overpayment was satisfied. There was a mistake in their calculations. We asked for it to be explained. We also received royalty payments from Chesapeake Appalachia.
We could follow the calculations of our number of acres, the number of pooled acres and how the decimal percentage was figured. This all matched what we had in our records, BUT Statoil added this...."which then should be reduced by the bearer group 1 at 32.5%"
They made this new calculation reducing all of the royalties we had received from them retroactive to 2011.
We asked where the 32.5% came from, but were told in an email that they had already spent a lot of time answering our questions and their time is valuable....I guess ours is not.
Is it a coincidence that Statoil announced that it bought 32.5% of Chesapeake Appalachia's assets? Did that deal give Statoil the right to retroactively reduce our royalty payments?
We cannot get a straight answer.